Read Recent Air Conditioning Service Reviews
from HI-VAC Air

I am very wary of AC companies, however, my neighbor recommended Hi-VAC Air Conditioning Service. The technician Steve was very pleasant and personable. He was of exemplary character. He explained and answered any questions I had. Steve recommended 1 service and I inquired about another. I did not feel pressured to commit. I asked him to perform 2 services which he did. I would recommend this company for all AC services. Read Less

We had an emergency in our home. Our AC broke during a storm and we have a small child and a bedridden elderly at our home. We contacted HI-VAC about replacing our AC unit and they immediately sent out Fernando and William, who worked very hard during the terrible weather. Once they arrived, they greeted us and showed their card to verify who they were and what company they came on behalf of. We asked Fernando what we could do to help with their work and he kindly assured us that they would handle everything and did not need anything from us. They were on our roof disconnecting the old unit, hooking it up to a crane, lifting up the new unit and connecting it, all while it was pouring outside! They also came inside and installed the thermostat and William taught us how to use it and also made sure we allowed him to clean up any mess they left behind. These are very hard working men that provided an excellent service in possibly dangerous conditions and are both definitely an asset to their company. I also want to add that Josh, who we spoke to over the phone, was very patient and compassionate in how he communicated with us and made sure that we received our new unit the same day. I am very satisfied with the service that I received. Thank you William, Fernando and Josh from the Mendez Family! Read Less

Very professional and punctual. Arrived on time and introduced themselves, they were considered to use shoe covers as they were in and out. Explained the process and went to work. They were finished in a timely manner and help us program the new thermostat and show us how to use it. Cleaned up and took everything with them my house looked like nothing ever happened. Great company, great knowledgeable technicians Read Less

Having a well maintained A/C in south Florida is indispensable. Hi Vac air makes that very easy. They installed a new A/C unit over a year ago. I purchased their maintenance plan and any time I’ve had issues, they have come out in a timely manner and fixed it. Over the weekend, my A/C seemed to struggle to cool and I called Hi Vac late Monday evening and John listened to the situation and helped send someone out in the morning. Arnaldo came over the next day and did a thorough check of my A/C system. He found that one of the parts in the system was malfunctioning and got my A/C cooling my home again in no time. He came back a few days later and replaced the faulty part. Arnaldo was friendly, professional and he always took the time to answer any questions I had. Overall, I am very pleased with Hi Vac and would recommend their services to anyone looking for friendly and professional HVAC work. Read Less

I just installed a new Trane AC today with HI-VAC. They came with a decent price for a 4 ton unit and they have good reviews. I had several offers. I had 3 very close prices. The company that I used before asked 45% more!!! The installation went smoothly and they have been polite, on time, professional. They replaced the drain line. They included a UV light and a new thermostat, I am hoping to keep the good experience going forward with service and maintenance. Read Less